Ben should set up a program to teach his staff about customer service, and communicating with clients.
Answer:
Assistive technologies
Explanation:
Assistive technologies are adaptive devices and softwares that are designed to serve as aids to people with disabilities in improving their functional capabilities and making them carry out activities that are difficult to perform independently. Assistive technologies include devices and software programs that are designed for physically challenged people to help them improve their use of their computer. Examples include JAWS, Voiceover which are screen reader softwares designed for the visually impaired people.
Answer:
semantic information that tells a browser how to display a page and mark up the content within a document