The firms may need to focus additional effort on retention strategies.
Retention strategies are means employed by firms to retain their customers both new and existing, over some specified period.
Where a company has high customer retention, it means customers would continue to patronize the company's products and not not defect to another product or business.
Customer retention process starts with the first point of contact in an organization and spread through the whole duration of the customer's relationship with the organization.
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Answer:
A. Workers are trained to do all or most of the jobs in the unit
Explanation:
A self-managed team is a group of employees that's responsible and accountable for all or most aspects of producing a product or delivering a service. Traditional organizational structures assign tasks to employees depending on their specialist skills or the functional department within which they work
Answer:
the amount to be used in the numerator is $900,000.
Explanation:
Earnings Per Share = Earnings Attributable to Holders of Common Shares ÷ Weighted Average Number of Common Shares Outstanding.
Diluted Earnings per Share takes into account potential voting rights.
The Preference dividend is <em>not</em> deducted from Net Income as it carries a potential voting right.
Here are five of the most advantageous soft skills for IT help desk technicians:<span>Critical Thinking. Oftentimes, help desk technicians have flow charts or predefined procedures they can follow to resolve known problems. ...Written Communication. ...Active Listening. ...Verbal Communication. ...Conflict Resolution.</span>
The correct answer is C) 2nd Circuit or the Federal Circuit.
Princess, who resides in the 2nd Circuit, recently found a circuit court case that is favorable to her income tax research question. The circuits that she would prefer to have issued the opinion are the 2nd Circuit or the Federal Circuit.
Princess has to go to the 2nd Circuit Court of Appeals that is located in Manhattan, New York, at the Thurgood Marshall US Courthouse. It exercises federal jurisdiction in six districts of the states of Vermont, New York, and Connecticut. The 2nd Circuit Court of Appeals was established by Congress in 1891.
