Answer:
People with a fixed mindset.
Explanation:
A person with a fixed mentality believes that the qualities of an individual are innate, that is, they are already born with that individual in a strong and efficient way, being fixed, immutable qualities that do not need commitment or hard work to be acquired. In other words, we can say that a person with this mindset thinks that everything should be easy and you shouldn't try too hard to get things done if you are "smart".
Could you please tell me the passage so that I could find the answer more accurately?
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This is true. Active listening means you're actually paying attention to what people say and drawing conclusions from their words. If you're a passive listener, misunderstanding are more prone to happen.