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11Alexandr11 [23.1K]
3 years ago
7

The need to develop new customers is extremely important. Some studies estimate that the average company loses​ ________ percent

of its customers every year.
Business
1 answer:
VikaD [51]3 years ago
5 0

Answer:

The correct answer is letter "C": 15-20.

Explanation:

Different researches have helped businesses concluded that around <em>15% to 20%</em> of them lose their customers year after year. From them, almost 60% goes to the business's competitor and the other 40% substitute the good or service in reference. The main reason why individuals break up their relationship with companies is because of the treatment they received while others are dissatisfied with the good or service.

So, <em>customer service is a key feature at the moment of determining clients' loyalty to the firm.</em>

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The correct answer to the question is (B) referent power.  

Referent power refers to <u>a type of power that a person attains through his or her interpersonal relationship skills</u>.

Though personalized power seems like an answer it is actually not, it is a type of motive that a person has for power. Legitimate, reward, and coercive all stem from external sources, and thus they do not fit the description in the question.

5 0
3 years ago
Appalachian mountain goods has paid increasing dividends of $.10, $.12, $.15, and $.20 a share over the past four years, respect
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A broker allowed her license to expire and renewed it 32 days after the expiration date. What does she need to do to reinstate h
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B

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4 years ago
An investor can design a risky portfolio based on two stocks, A and B. Stock A has an expected return of 21% and a standard devi
irakobra [83]

Answer:

A) 29%

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