Answer:
The correct answer is:
Avoidance (1.)
Explanation:
Avoidance, as a strategy of conflict management is characterized by a deliberate attempt to ignore or refuse to engage in a conflict. Avoidance is important when the conflict in question has the potential of escalating into violence or when the conflict is not of much importance. In these situations, avoidance is important, but some theorists argue that it may mean a lack of interest for one's self and the welfare of others.
some example of avoidance situations include; shifting from the topic of conflict during discussions, saying that the issue is to small to spend time on, introducing jokes to distract from the real issue, etc.
Other strategies of conflict management include;
Accommodation; accommodation involves giving in to the other person's wishes, forgoing one's own desires. Accommodation uses statements like 'whatever you say is fine'
Compromise; in this strategy, the opinions are split, and no winner or loser arises from the dispute.
Collaboration; here, the parties work together until a mutually agreeable solution is gotten.
Competition; this involves a win/lose situation in which a solution is reached at the expense of the other party's feeling or opinion.
