Answer:
Decision rule : The p-value <
so the null hypothesis is rejected
The test statistics is 
The manger will not be manager be satisfied that the company is not under-filling since the company is under-filling its cups
Step-by-step explanation:
From the question we are told that
The sample size is n = 16
The sample mean is 
The standard deviation is 
The null hypothesis is 
The alternative hypothesis is 
The level of significance is 
Generally the test statistics is mathematically represented as

=> 
=> 
The p-value is obtained from the z-table the value is


Given that the
we reject the null hypothesis
Hence there is sufficient evidence to support the concern of the quality control manager. and the manger will not be satisfied that since the test proof that the company is under-filling its cups