Answer: (D) Industry convergence
Explanation:
The industry convergence is basically representing the fundamental growth in an organization and it basically helps in defining the various types of industries boundaries according to the business principle.
The industry convergence is the way for applying the knowledge by using the various types of technology related application in the industry.
According to the given question, the emergence of the smartphones industry with the different types of given application best illustrating the industry convergence concept.
Therefore, Option (D) is correct answer.
Answer:
Copy Testing
Explanation:
Copy testing is a market research analysis method that utilizes the consumers' responses , behavior and feedback to determine the effectiveness and relevance of an advertisement.
This method reveals a great deal of information about the pros and cons of a particular product through the analysis and study of individuals or group of users.
It addresses media channels like the internet and social media , television radios and others.
If the majority of service customers are satisfied, it is likely that all service customers will be satisfied. False
Customer service is the provision of service to customers before, during, and after purchase. This makes it an important part of the customer's value chain. Different industries require different levels of customer service [1], but ultimately, the idea of a well-delivered service is to increase revenue. Awareness of a successful customer service interaction depends on employees who are “adaptive to the customer's personality”. [2] Customer service is often practiced in a way that reflects the company's strategy and values. Good customer service is usually valued by customer loyalty. Customer service is part of a company's intangible assets for some companies and can differentiate them from others in their industry. A great customer service experience can change a customer's overall perception of your company. [3]
Good customer service means consistently meeting customer expectations. Good customer service is fast, easy, personal, and caring. Companies that provide excellent customer service take the time to understand the needs of their unique customer base. J.
Learn more about service customers here
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Answer:
A business invitee
Explanation:
A business invitee is any person or group of people who enters another person's commercial property to do business. A business invitee's purpose is to engage in a commercial transaction with property or landowner. The landowner is liable to any injuries or harm suffered by a business invitee due to dangerous conditions on the property.
Commercial property or premises refers to land or building designated for business transactions such as a retail store or a restaurant. In law, customers are business invitees. The assumption is that customers enter commercial premises to do business with the business owner.
These:
department stores AND
online sellers
I hope it helped you!
