How can collage benefit me financially and personally

A customer has submitted a claim to have his cell phone replaced at no charge. However, the customer’s warranty expired 11 month

erica [24]

Answer:

(I)

b. Use the reasons-before-refusal plan.

(II)

a. Keep the refusal respectful, sensitive, and upbeat.

b. Disclose all reasons for the refusal.

d. Provide alternatives that encourage the customer to continue business with you.

Explanation:

In the first case, the best strategy to adopt is that of presenting the "reasons-before-refusal" plan. This means that before conveying a negative message to the client, you explain the reasons of why this message necessarily has to be like that. By reading the reasons first, the customer will be more likely to agree with your assessment of the situation.

In the second example, these are all strategies that you can use to ensure that the letter you are writing is kind and appropriate. In this letter, it is important to be respectful, sensitive and upbeat in order for the customer to know that you are taking his claim seriously. Moreover, you should be able to disclose all the reasons for the refusal so that the person is well-informed of the situation. Finally, you should be able to provide alternatives to the customer, as this might allow him to continue having business with you.

6 0

3 years ago

1 1.1 Briefly name and explain the aspects of the marking mix.

mafiozo [28]

Answer: Marketing mix could described as methods taken by an organization to boast their brand or improve demand of product in the market.

Explanation:

Marketing mix could described as methods taken by an organization to boast their brand or improve demand of product in the market.

Aspects of marketing mix are Price, product, promotion and place.

Price; this refers to the value of a product. The organization in considering marketing mix would have to make her price affordable for the market in relation with the value of the product it's selling.

Product; this is the item being sold. The item must be valuable and worth the buy of the customers, this would improve consistent buying and referral by those who have already bought.

Promotion: this refers to actions taken to make known the product visibility in the market. This actions could be through branding, marketing with the aim of making the products demanded more than usual always.

Place: these is referred to as the target market. Every market is not a market, the place refers to those who are either already customers or would be customers. The organization must try to identify those who her products address and try selling to them.

5 0

3 years ago

Galaxy lighting is a new company creating chandeliers specifically to be used in hotel lobbies. since its potential customers ar

baherus [9]

Niche marketing - It is also known as target marketing. Niche marketing is the process of finding clients who may be interested in your product. In this way, niche marketing is different from other forms of marketing in that its target group is a specific, narrower sector of the market .

3 0

3 years ago

Gundy Company expects to produce 1,213,200 units of Product XX in 2020. Monthly production is expected to range from 80,000 to 1

fiasKO [112]

Answer:

Gundy Company

Flexible Budget Report for March 2020:

Actual Budget Flexible Budget Variance

Direct materials $515,000 $485,000 $30,000 U

Direct labor 670,000 679,000 9,000 F

Variable overhead 1,073,000 1,067,000 6,000 U

Actual fixed costs 679,000 679,000 0 None

Total costs incurred $2,937,000 $2,910,000 $27,000 U

Explanation:

a) Data and Calculations:

Expected production of Product XX in 2020 = 1,213,200 units

Monthly production range = 80,000 to 114,000 units

Budgeted variable manufacturing costs per unit are:

Direct materials $5

Direct labor $7

Overhead $11

Total variable $23

Fixed manufacturing costs per unit:

Depreciation are $6

Supervision are $1

Total fixed costs $7

Total costs = $30

March 2020 costs incurred for 97,000 units:

Direct materials $515,000

Direct labor $670,000

Variable overhead $1,073,000

Actual fixed costs 679,000

Total costs incurred $2,937,000

Flexible Budget Report for March 2020:

Actual Budget Flexible Budget Variance

Direct materials $515,000 $485,000 $30,000 U

Direct labor 670,000 679,000 9,000 F

Variable overhead 1,073,000 1,067,000 6,000 U

Actual fixed costs 679,000 679,000 0 None

Total costs incurred $2,937,000 $2,910,000 $27,000 U

4 0

3 years ago

How does a business achieve economies of scale?

vaieri [72.5K]

Answer:

Companies can achieve economies of scale by increasing production and lowering costs. This happens because costs are spread over a larger number of goods. Costs can be both fixed and variable. ... The larger the business, the more the cost savings.

7 0

3 years ago

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