As the exercise explains, in order to receive the court's attention, the litigant must demonstrate standing to sue- the person must show that her or his interest in the outcome of the controversy is sufficiently direct and substantial as to justify the courts consideration. Litigant must show that he or she is personally suffering, or will be suffering, injury. In other words, this means that, the person who brings forth a suit has to be from a proper party that requests adjudication for the particular case involved.
Objective control is based on factas that can be measured and tested (just like the sales calls made by sasha and her subordinates). On a daily basis of call performance, they get rewarded. Objective control measures observable behavior, such as the daily performance reviews Sasha gives.