I think the answer it's C
Answer: d. A secretary smokes a cigarette in a crowded break room.
Explanation:
An external costs can be define as the activity which is likely to disturb the nature or cause harm to a living being. d. is the correct option because of the fact that if the secretary smokes a cigarette the smoke likely to disturb the crowd in the break room as some people may feel suffocated because of the smoke due to obstruction of natural air in the nostrils.
False. People who are high in “C” are more introverted and reserved and task oriented.