Question

A smart phone manufacturing Company uses social media

Answer 1

# New model is allowing customers to be part of the development

Involving bloggers creates consumer awareness

The factory video is a sneak peak at operations

The sweepstakes increases loyalty

Answer 2

Answer:

• Releases videos of its new, high tech smartphone manufacturing facility  --- To give consumers a peek into its operations
• Hosts an online sweepstakes and gives the winners an extended warranty on a smartphone model  --- To increase brand loyalty  
• Gives bloggers a new smartphone handset before the model is on the market  --- To create consumer awareness about a new product
• Ask customers to determine their next model using hashtag #NEWMODEL  --- To allow consumers to be part of product development

Explanation:

Social media is increasingly present in people's daily lives, seeking a place of their own and offering solutions that are not so accessible. Used by all ages - from children to the elderly - social networks bring information to users without having to pick them up, making interaction comfortable and useful.

For many companies, this scenario is no different. The relationship sites have become a channel of communication with the customer, where you can show the products and services offered and consumers can interact with the brand, leaving suggestions and opinions.