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devlian [24]
3 years ago
5

Which of the following is the LEAST important for providing quality customer service

Business
2 answers:
Novay_Z [31]3 years ago
8 0
The answer that would be best is D. It is not necessary to act cheerful around customers. It would be a lie to do this if, generally, you are not a cheerful person! As long as you follow the other answers to this question you will provide great customer service.
Karolina [17]3 years ago
5 0

Answer:

D.acting cheerful around customers

Explanation:

Of all the qualities that a customer service employee should have, that of acting cheerfully is of little importance. To those named in the question I would add the following:

To be polite and respectful

Any customer who contacts a customer service center expects to be treated with respect. Meeting an ill-mannered user is not an excuse to break this rule. While no one has the right to disrespect a customer service agent, a user's disrespect does not mean that they are free to miss out and start an argument.

Have a great capacity of self-control

Irrascible clients, who do not let you speak, who shout... It will not always be easy, but self-control must always be present in the interactions with the users.  

Being Positive

When we talk about being positive in customer service, we mean taking our work with optimism and being able to convey to the customer that the contact they have established with us is the first step towards getting their problem solved successfully.

Knowing how to listen and being a good communicator

The ability to understand others accurately and to communicate fluently with all types of people will be a core value for a customer service agent.

Be empathetic

The quality of empathy, consisting of being able to put oneself in the other's place, allows one to get involved in the problems of others with more interest.

Be agile

In customer service it is common to support high volumes of work, which requires great agility to manage them.

Knowing how to work in a team

Stress can appear in customer service. Knowing how to work with colleagues is an important quality.

Be diligent and decisive

Diligence and resolution are useful qualities for any job, but in an occupation that requires as much agility as customer service, they are also doubly important.

Knowing the service and the company well

This is another fundamental issue. A person who does not know the service and the basic issues affecting its work will not be able to do a good job.

Handling technological work tools well

Today's customer services usually use various technological tools in order to get the job done effectively. A good agent will need to know how to handle them fluently to do his job well.

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The proprietorship form of business organization Question 5 options: must have at least two owners in most states. generally rec
-Dominant- [34]

Answer:

generally receives favorable tax treatment relative to a corporation.

Explanation:

The sole proprietorship is the business organization in which the business is controlled by single person only. The business records would be separated with the owner personal records in this type of business also it would not be classified as a separate legal entity just like corporation

But in this it received the favorable tax treatment as compared with the corporation

8 0
3 years ago
A company determined that the budgeted cost of producing a product is $30 per unit. On June 1, there were 72000 units on hand, t
Lyrx [107]

Answer:

"The budgeted cost of goods sold" for June would be $5,640,000

Explanation:

Sales department budget for June = 220,000  units

Less-Opening balance as on 1st June = 72,000  units

Add-Closing balance as on 30th June = 40,000  units

No of unit manufactured = Sales department budget for June  - Opening balance as on 1st June + Closing balance as on 30th June

= 220,000 - 72,000 + 40,000

= 188,000  units

Cost per unit = $30

Budgeted cost of manufactured = 188,000 × $30 = $5,640,000

4 0
2 years ago
Can a broker arbitrarily penalize an independent contractor based on varying factors, such as the sales agent's difficulty in cl
Irina18 [472]

Answer:

No

Explanation:

An independent contractor is a business person or entity who works for an employer based on an agreed-upon contract which affords him the flexibility of choosing how and when he accomplishes a task. The employer has the right to control the results of his work but has little or no say on how and when the job is done.

An independent contractor is not bound to work specific hours dictated by an employer. When the sale's agent finds it difficult to close a deal or is unable to produce paperwork in a timely fashion, he cannot just be arbitrarily penalized by the broker. The broker could terminate the contract if the agent does not meet up to his requirements.

8 0
2 years ago
Cassidy is planning to obtain a loan from her bank for $210,000 for a new home. the bank has approved cassidy’s loan at a fixed
Grace [21]

Cassidy's approximate monthly payment stands at $1420. if Cassidy lives planning to obtain a loan from her bank for $210,000 for a new home.

<h3>What is the payment monthly?</h3>

The monthly payment is the quantity paid per month to pay off the loan in the time period of the loan. When a loan is taken out it isn't only the top amount, or the original payment loaned out, that needs to be repaid, but also the good that accumulates.

<h3>What is a loan amortization schedule?</h3>

It is described as the systematic method of representing loan payments according to the time in which the principal amount and interest exist mentioned in a list manner

It is given that:

  • Cassidy lives planning to obtain a loan from her bank for $210,000 for a new home.
  • A fixed annual interest rate of 2.7% compounded monthly for 15 years.

The formula is:

P=F_{P} (i)/1-(1+i)^{-1}

Plug all the values in the above formula:

P=210000(2.7/12)/1-(1+(2.7/12)^{-15*12}

$1420.

Hence,

Cassidy's approximate monthly payment stands at $1420.

To learn more about monthly payment, refer

brainly.com/question/2151013

#SPJ4

4 0
1 year ago
Horizontal analysis is a technique for evaluating a series of financial statement data over a period of time
coldgirl [10]

Answer:

Option C                

Explanation:

In simple words, Horizontal analysis ( also referred to as pattern analysis) is indeed a method for the study of financial records that indicates improvements in the sums of the related products over a span of time. This is a valuable tool for determining pattern circumstances. The reports are being used in horizontal analysis for two different time intervals and is compared on percentage basis.

4 0
2 years ago
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