''Conflicts are part of human nature. They can also appear within us, without any kind of external factors. ... The main reasons for conflicts usually relate to viewpoints, values, or to personal characteristics of the parties involved. Such conflicts often occur when there is a generation gap between the parties involved''
''Develop your understanding of the frames of mind that promote conflict and violence against another group.'' ...
''Develop your understanding of the strong emotions that underpin conflict and violence''. ...
''Pay attention to the ways that language and channels of communication are used to support conflict and violence.''
