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poizon [28]
3 years ago
14

What is the most important component of excellence in customer service?

Business
1 answer:
dmitriy555 [2]3 years ago
5 0
Osmsmskspsps,s,lapses
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While other suppliers bidding for the contract brought bids with lower per unit costs, Orchard wanted to take delivery based on
Daniel [21]

Answer:

The correct answer is A) top quality.

Explanation:

There are generally two sales approaches: the first, product-oriented. This takes into account its own characteristics in terms of presentation, quality and utility; and the second, people-oriented, where the real needs of the consumer are studied to determine how he uses the good in order to orient himself towards satisfying a need.

The example clearly shows that the orientation with minimum unit costs was mainly focused on the client, so that the first impression is that of a lower price to motivate their purchase decision. For his part, Orchard clearly shows a product orientation, because he tries to offer quality by sacrificing other variables to supply a need.

6 0
3 years ago
Read 2 more answers
Recent financial statement data for Harmony Health Foods (HHF) Inc. is shown below. Current liabilities $ 180 Income before inte
Anarel [89]

Answer:

B. 75%.

Explanation:

The formula to compute the long-term debt to equity ratio is shown below:

= (Long term debt) ÷ (total shareholder equity) × 100

= ($360 ÷ $480) × 100

= 75%

All other information which is given in the question is not consider for the computation part. Hence, ignored it

We simply divide the long term debt with the total shareholder equity to find out the ratio between them

3 0
3 years ago
Assume you are in the 35 percent tax bracket and purchase a municipal bond with a yield of 7.25 percent. Use the formula present
balu736 [363]

Answer:

before tax corportate bond equivalent: 11.15%

Explanation:

The municipal bond are tax-free making them more attractive than normal corporate bonds.

thus, the municipal bond rate should be compare with the after tax rate of a corporate bond:

before tax rate ( 1 - tax rate) = after tax rate

<u>For this case:</u>

the after tax rate is 7.25%

and the tax bracket is 35%

before taxes ( 1 - 0.35) = 0.0725

0.0725/.65 = 0,1115384 = <em>11.15%</em>

3 0
2 years ago
Memorable advertising messages that are easy to recall and remember should possess which of the following characteristics?
alexandr402 [8]

Answer:

The correct answer is the option A: Testimonial Advertising.

Explanation:

On the one hand, the term of <em>testimonial advertising</em> refers to the action that consists creating an <u>advertise that includes a person's written or spoken statement extolling the virtue of the product</u> that is being advertised. Moreover, this type of technique is characterized by the fact of being used commonly in the sales to the ordinary people because they are the ones that would feel and impact when it comes about someone other giving personal opinion about the product and that is why a testimonial advertising is a characteristic that may be included in a memorable advertising message.

On the other hand, the term prospecting refers to the process of identifying a potential consumers.  

4 0
2 years ago
Watson Company applies overhead on the basis of machine hours. Given the following data, compute the amount of overhead applied
Dmitriy789 [7]

Answer:

A: $1,475,000

Explanation:

The computation of the overhead applied is shown below:

But before that first determine the predetermined overhead rate which is

= Estimated annual overhead cost ÷ Estimated machine hours

= $1,500,000 ÷ 300,000

= $5

Now the applied overhead is

= Predetermined overhead rate × Actual machine hours

= $5 × 295,000

= $1,475,000

6 0
2 years ago
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