Answer:
Kennedy believed we should understand that freedom begins with our right to think, and that we should protect this right against a government that would try to limit our thoughts for its own purposes
As part of the 1898 Treaty of Paris that ended the Spanish American War, Spain agreed to cede the Philippine Islands to the United States for $20 million.
It is considered to be important and in a way of calming down the customer as having to listen and understand them is a way of letting them know that you care about them and their current situation. This will enable them to vent on their problems and to prevent them from having to burst out in an outrage if you-- as an employee, fail to recognize your customer's needs.