The person I get into the most conflict in my life is my best friend Kierra.
The one word which adequately describes how I behave in such situations is <u>frustration.</u>
The reason is that Kierra is very opinionated and is a terrible listener. She almost never says "sorry" and in many cases always starts the argument/conflict.
The one word which describes Kierra at such times is self-absorbed.
The reason is, Kierra likes to win. So she, during an argument/conflict only listens to reply. I think that she finds it difficult to put herself in another's shoes.
No way. Kierra would never agree with the words. This is because she would rather protect her self-image rather than apologize. An apology would mean she did something wrong. If she did something wrong then her interpretation of it is that she is less than perfect.