Question

Alex works as a customer service representative at an insurance company. Before starting his shift, Alex reviews issues from his last shift to make sure they have been resolved. What workplace habit does Alex show by doing this?
1.Efficiency
2.initiative
3.interpersonal skills
4.problem solving.

Answer 1

Id say problem solving.

I was on edge between initiative and problem solving, but initiative in the work place would be more of following up with an unsatisfied customer or doing outside research. Looking at the key words such as "resolved" and "issues" would indicate the problem solving answer.

Answer 2

4. Problem solving.