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iris [78.8K]
3 years ago
5

Alex works as a customer service representative at an insurance company. Before starting his shift, Alex reviews issues from his

last shift to make sure they have been resolved. What workplace habit does Alex show by doing this?
1.Efficiency
2.initiative
3.interpersonal skills
4.problem solving.
Business
2 answers:
Alina [70]3 years ago
4 0

Id say problem solving.

I was on edge between initiative and problem solving, but initiative in the work place would be more of following up with an unsatisfied customer or doing outside research. Looking at the key words such as "resolved" and "issues" would indicate the problem solving answer.

Evgen [1.6K]3 years ago
3 0
4. Problem solving.
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3 years ago
Frank noticed that Anna missed making their monthly sales quotas at a large auto dealer. He thinks this happened because she lac
masha68 [24]

Answer: Fundamental attributional error.

Explanation:

Frank is making a fundamental attributional error when judging the cause of Anna's inability to meet sales target. Frank is blaming her failure based on her character rather than on the real reason which is the attractive sales offer of their competitors. Fundamental attributional error is an error which arises from judging a person's action based on their character without considering other possible external causes.

8 0
3 years ago
Craig is a salesperson for an industrial equipment company. Craig calls on factories and spends most of his time talking with eq
julsineya [31]

Answer:

Identify managers and people with authority to decide the purchase.

Explanation:

When you work with an opportunity to sell an important part of your work, to be able to advance until closing, it is to be able to interview the person or people with the power to decide the purchase.

If you discover during your first interviews that the person with whom you initially contacted does not have the authority or influence over the purchase decision, then you need this person to promote your access to the person with the true power to decide. In many cases this is very easy to achieve, but in other cases, you will need to negotiate access to the sphere of power. The most powerful tool at your disposal to negotiate this access is to have created a vision of the solution to your problems in the mind of your interlocutor. Once you have created a vision of the solution, we can say that this person already has a clear idea about how to solve their problems and improve the current situation of the company. You must become a promoter of your solution within your company and serve as an engine to promote your offer in front of the decision group.

5 0
3 years ago
On June 16, 1995, the DJIA closed at $4,510.79. Assume the index lost 135 points on the next trading day. Compare that to a 500-
lora16 [44]

Answer:

The occurrence would be more impactful in 1995 as the % drop is higher

Explanation:

In 1995, % change in DJIA = 135 / 4510.79 = 0.029928 = 2.99%

Today, the DJIA is at 29,263.48 . The % change in DJIA = 500 / 29,263.48 = = 0.017086143 = 1.71% .

Thus, In 1995, the occurrence would be more impactful as the % drop is higher

7 0
3 years ago
Which of the following expenditures would not be included in GDP?
ozzi

Answer: Option B  

       

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The purchase of ticket and new lawnmower is a consumption while the silver cup belongs to some previous year.

Hence the correct option is B .

6 0
3 years ago
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