Is there more to this question? I feel as if there isn't sufficient information.
1. Use many research sources and take notes 2. to interest the reader into reading further 3. to show readers you are using a direct quote 4. locate items in the works cited page
Answer: The correct answer would be : Internal conflict is a struggle within a character's self, including his or her thoughts and choices; external conflict is as between the character and an outside force, like nature or another human.
I hope that this helps you !