It is common for financial institutions to request customers to contact them to <em>check on recent transactions </em>or <em>update sensitive information</em>. Those request-of-contact notifications can be sent from the bank by mail or e-mail. They usually provide a phone number that the account holder should dial so the customer can find out what is going on. During the call, the account holder should <em>only confirm basic information</em> but should not provide any personal details such as his or her account number or card number with PIN because that is likely what <em>scammers </em>would ask for. If that happens, the customer needs to call the bank to a phone number usually printed at the back of one of their cards to report the incident.
