Question

Springfield National Bank organizes its loan operations based on the market served, such as consumer, small business, and nonprofit organizations. Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

Answer 1

Answer: Customer group

Explanation:

The main role and responsibility of the customer group is that it aggregate the customers and this type of group basically interact with the customers about the requirement of the specific customer and tell them about the best deal that is available.

 They usually help the customer and solve their all the doubt regarding the issue. The customer group is basically refers to the coupon group of members. It is also sometimes known as the customer group.

According to the question, the customer group basically allow the spring filed for serving the borrowers the best loan deal available in the market according the customer requirement.