Question

In three to five sentences, describe the strategic role of telecommunications technology in the workplace

Answer 1

Telecommunication is an important tool for businesses. It enables companies to communicate effectively with customers and deliver high standards of customer service. Telecommunication is also a key element in teamwork, allowing employees to collaborate easily from wherever they are located

Answer 2

The correct answer to this open question is the following.

The strategic role of telecommunications technology in the workplace is of the utmost importance due to the fact that communications technology is an important tool to maintain the proper lines of communications not only with customers but with other constituencies such as providers, competitors, government authorities, associations, and more.

Technology allows companies to be in touch permanently with their many publics, answering concerns in real-time, making effective ad campaigns and promotions, and processing data, numbers and operations in the fastest way possible.