B. To provide law and order
Greer decision is linked with the inconsistency of the quality of services.
<u>Explanation:
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The consistency with which the service attributes anticipated for customers are delivered is a reliable measurement of total quality in the service industry. Consistency defines how sometimes you demonstrate and offer your clients the desired service quality.
Consistency of service is always expected by all customers; they want calm and no disagreeable surprises. In manufacturing, performance improvement is accomplished via a technique called statistical control of processes or SPC to minimize system uncertainty or variability.
For example, you can't create a consistent quality of service if you're prompt, correct and polite to certain of your customers, sometimes in all your branches. Therefore to say, good service turns into an error. Credibility will not be lasting or successful.
Answer:
The correct answer is normative analysis.
Explanation:
A positive analysis is the one that attempts to reflect reality with statements of cause and effect and is used mainly in microeconomics. On the other hand, a normative analysis, in which reality is prescribed, that is, we go beyond explanation and prediction, value judgments are used.
In contrast to the positive analysis, the normative analysis responds how the law should achieve efficiency objectives. This analysis assumes that efficiency is an objective that law should reflect and that legal norms should change when they fail. From this perspective, efficiency is a social value that the Law should promote.
Answer:
Manager gives a subordinate an unwarranted compliment instead of honest criticism.
Explanation:
Filtering is when the sender manipulates the information so its received more favorably. A compliment instead of an honest critique is an example of this. It doesn't help the employee improve.