Answer:
Behavioral observation scales (BOS).
Explanation:
Performance appraisal is a formal systematic process combining both written and oral elements for reviewing and evaluation of individuals or a team's task performance in an organization. It helps employers to understand the abilities of their employees for further growth, training and development. One of such tool for performance appraisal is
Behavioral observation scales (BOS) is a performance appraisal method in which various performance levels are shown along a scale that incorporates only positive performance behaviors.
This simply means, BOS is focused on using one or more scales to gauge the frequency with which a staff has performed positively, effectively and efficiently in the job.
Hence, Behavioral observation scales (BOS) are goal-orientated process helps an employer to maximize the productivity of his or her employees, team members and by extension the organization.
