You should definitely not type your whole email in all capitals!
Also, you should keep you message brief, this is true: people receive a lot of emails and prefer to read them fast.
I think that the first option is correct (a): Emails don't usually have headings in the text: this would make them too long.
Thoreau had an opinion that the government was corrupted. He also thought he was justified in not paying taxes.
Answer:
I'm pretty sure its the third one
Explanation: