Nonverbal communication accounts for a higher percentage of communication effectives than does verbal communication.
Nonverbal communication (NVC) involves the exchange of information using nonverbal cues such posture, eye contact, facial expressions, gestures, and body language. It makes use of touch, voice, kinesics, distance (proxemics), physical settings, and appearance, as well as social cues (haptics). It may also involve the use of time (chronemics), eye contact, staring while speaking or listening, frequent glances, fixation patterns, pupil dilation, and blink rate (oculesics).
Charles Darwin's 1872 book The Expression of the Emotions in Man and Animals served as the foundation for the study of nonverbal communication. After observing how animals such as lions, tigers, dogs, and others interacted with one another and realized they also used gestures and facial expressions to communicate, Darwin started to study nonverbal communication. Nonverbal communication was investigated for the first time, and its usefulness was questioned.
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