Contrary to common belief, the Congress is not the only branch involved in the policy-making process. In this process, the Legislative, the Executive and the Judicial Branch and even political parties and interest groups can influence a lot. For example, the President, under his role of being commander in chief of the Militia, Navy, and Army, is able to identify problems or aspects that need improvement in these areas, and therefore he or she can formulate the initial idea for a policy (He or she understands these areas quite better than the other branches). Likewise, all the federal agencies under the executive branch are able to identify issues in their areas and formulate initial policies to improve their fields.
The correct answer is false. They are not successful at resolving conflict if they wait long enough because this could take the problem to last more and that doing it in an emotional state would only make the confrontation worst because they are likely to act with emotions than acting in a more formal way that will prevent any dispute.