The correct answer for the question that is being presented above is this one: "Abstract Noun." Nouns that represent things that cannot be touched, heard, or seen are known as abstract nouns. <span>An abstract noun is a </span>type of noun<span> that refers to something with which a person cannot physically interact.</span>
The author has used point of view as literary device in this excerpt. The author expresses his opinion about the efficiency and competency of Phil's crew.