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Jobisdone [24]
3 years ago
7

Susan’s customers are always concerned about what they are receiving in exchange for what they are paying. They are concerned ab

out the ways in which Susan is helping them achieve their strategic goals and how she is helping them save money. In this context, Susan’s prospects are concerned about _____.​
a. ​marketing
b. ​personal selling
c. ​customer value
d. ​marketing communications
e. ​advertising
Business
1 answer:
liubo4ka [24]3 years ago
3 0

Answer: Customer value  

         

Explanation: In simple words, customer value refers to the level of satisfaction that the consumer receives from purchasing a commodity. The level of satisfaction highly depends on the price that the customer gives for the commodity.

In the given case, the customer of Susan's were concerned about their utility satisfaction.

Hence from the above we can conclude that the correct option is C.

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Statement of Cash Flows

For the year ended December 31, 2013

Cash flow from operating activities:

Net income                                                                         $145,200

Adjustments to net income:

  • + Depreciation expense $20,000
  • + Loss on sale of equipment $4,500
  • + Decrease in prepaid expenses $500
  • - Increase in accounts receivable $18,000
  • - Increase in merchandise inventory $29,106
  • - Decrease in accounts payable $53,125                <u> -$75,231 </u>

Net cash flow from operating activities                             $69,969

Cash flow from investing activities:

Cash inflow from sale of equipment                                    $15,100

Cash outflow from purchase of equipment                      <u>-$63,000 </u>

Net cash flow from investing activities                             -$47,900

Cash flow from financing activities:

Cash inflow from issuance of common stock                    $70,000

Cash inflow from bank's short term notes payable             $4,000

Cash outflow from bank's short term notes payable        -$44,125

Cash outflow from dividends                                             <u>-$53,000 </u>

Net cash flow from financing activities                              -$23,125

Net cash decrease                                                                -$1,056

Cash balance December 31, 2012                                     $72,000

Cash balance December 31, 2013                                     $70,944

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