Answer:
Task significance and feedback
Explanation:
The characteristic model of work is a methodology whose central objective is the motivation of the worker through his own work, but which must be challenging and allow the employee to develop his skills and competences through the performance of his work. There are five dimensions of the model, they are: Variety of Skills, task identity, task significance, autonomy and feedback.
In the case of the above question, Devon focuses on the significance characteristics of the task, by providing them with an understanding of the importance of each of their positions to the company, allowing them to also see each of their own direct impact. Because the significance of the task is the level that motivates employees through increasing their perception and appreciation of their work towards the central objectives of the company.
He also used feedback, as he believes that providing timely information about the performance of their job and letting them know the importance of their roles to the company will improve job performance. Using feedback helps employees to improve their perception of their performance and strive to achieve better results to company.
