Answer:
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been inconvenienced and now the ‘fix’ is going to inconvenience him again. Henry feels that the considerations the customer is asking for are not unreasonable, but how can this be handled? How would your company handle it: using a centralized leadership model or a distributed leadership model?
Explanation:
<h3> Centralized Leadership Resolution
</h3>
To make a decision, Henry has to contact his manager. The manager has to stop what she is doing, come to where the customer is, listen to the story, hear the customer’s request, determine if it’s reasonable and make a decision. Meanwhile Henry is standing there listening, waiting, and being unproductive. Only after his manager makes her decision can Henry resume his activity. Much time has passed and the customer is losing his patience and thinking about his time being wasted. If the customer is still not satisfied, he might ask to escalate his request to yet another higher level manager. His blood pressure is rising and if he’s not taken care of you can be certain that his friends and colleagues will hear about how they should stay away from Henry’s company.
Answer:
Yes exploration was worth it
Explanation:
The era of exploration was a period of new discovery.
Even though this era came with several negative changes such as spread of diseases, slavery, imperialism, loss of land. It also has a lot of positives which in my opinion justifies this era.
The discovery that was made during the period of exploration had tremendous effect on economic, social and political situations in many areas of the world. Trade and industry experienced a tremendous growth, ideas were birthed and exchanged as well as technology, plants and animals. Also there was the discovery of new routes, like routes to India and the americas. This age brought about advances in navigation which was used by future travellers.
Thank you!
If im not wrong its Martin Luther
<u>Answer:</u>
The ideas of the French Enlightenment influenced the Founding Fathers to 'revolt against' what they perceived as unfair 'British taxation'.
<u>Explanation:</u>
- Renaissance Humanism was an 'intellectual and scholarly movement' that led to Enlightenment throughout Europe.
- American Enlightenment was the period of cognitive excitement in American Colonies that led to the creation of 'United States of America'.
- It was influenced by European Enlightenment. During that period there was substantial book trade with Great Britain which directly affected America’s founding fathers.
- Commentaries on the 'Laws of England' was a major work by English writer Sir William Blackstone that had a major influence on America’s founding fathers.