Question

Ben White is the manager of a retail store. His work typically includes the routine, day-to-day interactions with customers. Once in a while, he also solves customers' problems and deals with dissatisfied customers. Additionally, he has to keep track of inventory and issue an order for additional inventory with levels below a specified level. Ben is a(n) ________ level manager.

Answer 1

Answer: Operational level manager

Explanation:

An operational level manager is someone who is on the bottom rung of management. The person in the operational level manager position is someone who has the responsibility of supervising employees. It is also your responsibility to be aware of the daily operations that may directly affect the external customers of the organization or company. The operational level manager has a great responsibility since his role is crucial for the success of the company.

Other functions of the operational level manager are related to leadership, planning, and control of everything in the company. You must ensure that the work of employees is in line with the objectives of the company, so leadership is essential. They are also in charge of evaluating the personnel and that they keep fulfilling their functions.