................................c
Explanation:
1.Brad says he <u>can</u> speak four languages but he <u>couldn't</u> talk to customers yesterday as he was a bit nervous. [Option B]
2. You needn’t have discussed about what happened last day. [Option C]
Hope this helps you.
It allows the reader to see how the character came to be who he or she is currently, it creates realism in the text, it creates tension between the narrator and the character, etc.
I loved it, it was an amazing speech