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Andrew [12]
3 years ago
8

Saltdust Grill is known as the premier restaurant in town. With its elegant dining area, extensive wine list, and gourmet chef,

residents and tourists flock to the restaurant. Recently, Trey took a large group to the Saltdust Grill and almost every diner sent their entrée back to the kitchen. The Saltdust Grill was experiencing a(n) ________ gap in service quality.
Business
1 answer:
antiseptic1488 [7]3 years ago
4 0

Answer:

The correct answer to the following question is delivery gap in service quality.

Explanation:

Gap model of service quality ( which is also know as 5 gap model ) is a type of framework which a business uses to understand satisfaction level of customers. The delivery gap is one of the five gaps that a business needs to address when they're trying to meet the customer satisfaction.

So the delivery gap can be defined as the difference between actual delivery of service and the set delivery service standards.

You might be interested in
Cedar Designs​ Company, a custom cabinet manufacturing​ company, is setting standard costs for one of its products. The main mat
Snowcat [4.5K]

Answer:

Standard direct labour cost = $20.00   per hour

Explanation:

The direct labour costs represent expenditures incurred in respect of direct worker which can be traced to the product been produced. For example, the labour cost of machine operator saddled with production task.

The payroll cost is not a direct labour cost because payroll employed are not direct workers, also benefits are overheads related to direct workers

Standard direct labour cost = $20.00

5 0
3 years ago
Failure to record the adjusting entry for deferred revenue now earned causes liabilities on the balance sheet to be what
zlopas [31]

Answer:

overstated

Explanation:

Adjusting entry is a term used in the accounting process, which describes journal entries usually carried out at the end of an accounting period to assign income and expenditure to the period in which they actually happened.

However, the journal entry to identify a deferred revenue is to debit or increase cash and credit or increase a deposit or another liability account.

Hence, Failure to record the adjusting entry for deferred revenue now earned causes liabilities on the balance sheet to be what OVERSTATED

8 0
3 years ago
For each ratio listed, identify whether the change in ratio value from 2014 to 2015 is usually regarded as favorable or unfavora
xz_007 [3.2K]

Answer:

1.  Favorable

2. Unfavorable

3. Unfavorable

4. Favorable

5. Favorable

6. Unfavorable

7. Favorable

8. Favorable

Explanation:

1.  Favorable

Less Profit is now being earned per sale

2. Unfavorable

More Debt more Financial risk

3. Unfavorable

Less Profit is now being earned per sale

4. Favorable

A lower ratio is good shows efficiency utilization of resources

5. Favorable

The company is efficient in collection of debt

6. Unfavorable

The earning per share is lower

7. Favorable

More efficient in inventory management

8. Favorable

More return given to investors

3 0
3 years ago
A company has retained earnings of $94,000 as of December 31, 2014. The Pro-forma income statement projects net income of $22,00
GREYUIT [131]

Answer:

$46,000.

Explanation:

To know the retained earnings at the end of 2015, we first need to calculate how much dividend the company will pay to its shareholders then add up the net income in 2015 to the remaining of retained earning at the end of 2014 (after paying 2014's dividend at Mar 2015)  to get retained earnings at the end of 2015.

Total dividend in on Mar 2015 = 0.7 x 100,000 = 70,000

Retained Earning at the end of 2015 = 94,000 - 70,000 + 22,000 = 46,000.

5 0
3 years ago
Which of the following is an entry strategy in which the organization maintains its production facilities within its home countr
sergejj [24]

Answer:

c. Exporting

Explanation:

Exporting strategy -

It offers the prospective of new markets , better profit , more sales and wider spread of customers .

The strategy can even make the person successful .

The strategy of export is based on the assessment of the position and the research into a promising opportunities .

Hence , from the options given , the most appropriate is the Exporting .

3 0
3 years ago
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