Answer: CIC
Explanation:
A call center is a customer interaction center (CIC) and it is the interface between call center agent with the customers directly. CIC are connected by the external telephone system and it uses as call center.
And the caller are basically identify by the telephone number and customer information are display in the CIC.
CIC are the modular structure for communication which include various components of CIC and framework.
Video and Sound are the 2 most basic categories of film
Web-based application - this is a special kind of applications that operate in the global Internet via HTTP. The user interacts with the program, usually carried out through the browser.
