When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3
<h3>What is the Gap 3?</h3>
Gap 3 : The chasm between service quality requirements and actual service provision
The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.
This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.
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Answer:
B - $13,556.82
Explanation:
Amount to be invested is equal to the present value of future inflows
Present value = future value/(1+Interest rate)^Number of years
The actual amount at the end of the first year should be $3000 if there is an answer in the options
The amount at the end of the second year is $4000
The amount at the end of the third, fourth and fifth year is $5000
Hence, amount to be invested = 3000/(1.17) + 4000/(1.17)^2 + 5000/(1.17)^3 + 5000/(1.17)^4 + 5000/(1.17)^5
= $13,556.82
Hence, the answer is $13,556.82
Answer:
Expected Loss will be $3
Explanation:
Expected Loss can be calculated by multiplying the probabilities to Net expected outcome.
Probabilities
Prize ( $460) = 1 / 100
Prize ( $80 ) = 2 / 100
Prize ( $20 ) = 4 / 100
No prize = 100/100 - (1+2+4)/100 = 93/100
Expected value = [( 460 - 10 ) x 1/100 ] + [( 80 - 10 ) x 2/100 ] + [( 20 - 10 ) x 4/100 ] + [( 0 - 10 ) x 93/100] = 4.5 + 1.4 + 0.4 - 9.3 = -$3
Answer:
$154,700
Explanation:
The computation of the change in amount is shown below
But before that first find out the ending capital balance which is
= (Total assets - total liabilities) + (revenues - expenses) - drawings
= ($300,000 - $208,000) + ($523,000 - $319,000) - $49,300
= $92,000 + $204,000 - $49,300
= $92,000 + $154,700
= $246,700
Now the change in capital balance is
= Closing balance - opening balance
= $246,700 - $92,000
= $154,700
Answer & Explanation:
Account Type of Account Increase side
Supplies Asset Debit
Retained Earnings Capital Credit
Fees Earned Revenue Credit
Accounts Payable Liability Credit
Salary Expense Debit
Common Stock Asset Debit
Account Receivable Asset Debit
Equipment Asset Debit
Notes Payable Liability Credit
