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Bas_tet [7]
3 years ago
9

Shanti recently went to a communication workshop to help improve her workplace performance. She learned that in effective commun

ication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and finally effectively respond to the speaker. She learned techniques regarding maintaining eye contact and sending back channel signals to show interest.
This type of listening is known as _______.

(A) Participative
(B) Dynamic
(C) Active
(D) Evaluative
(E) Communicatory
Business
1 answer:
Arlecino [84]3 years ago
3 0

Answer: (C) Active

Explanation: Active listening as a listening technique involves maintaining eye contact and sending back channel signals to show interest. In itself, the listener has to be fully concentrated on what is being said by listening with all senses rather than just passively 'hearing' the message of the speaker which aids in understanding, responding and then remembering what is was said. It helps foster strong relationships between people and is an invaluable communication skill.

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A firm decides to provide support services for its products for which its customers will pay extra. These services are not offer
Sindrei [870]

B) Added value

Explanation:

Added value - It is an improvement to the product or service making it more worthwhile.

Competitive advantage makes the product or service more desirable than other competitors.

In this scenario, there is no competition of the services as yet, but definitely has an added value by improving the services.

3 0
3 years ago
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A businessman in New York is preparing an itinerary for a visit to seven major cities. The distance traveled, and hence the cost
enot [183]

Answer:

The answer is 5,040.

There are 5,040 different possible itineraries.

Explanation:

The number of different possible itineraries equals the number of the selection of 7 cities from a total of 7 cities where order is important.

We solve thus:

N = P^{7}_{7} = \frac{7!}{(7 - 7)!}

   = \frac{7!}{0!}

   = 7!

   = 7 X 6 X 5 X 4 X 3 X 2 X 1

   = 5,040

6 0
3 years ago
A registered representative says in a conversation with a prospect that a certain mutual fund "has no initial sales load." The f
slava [35]

Answer:

C. The RR must explain the contingent deferred sales load to the prospect

Explanation:

7 0
3 years ago
The Traffic Court of King James County operates between the hours of 9AM and 1PM. Each morning, roughly at 9AM, 200 defendants s
patriot [66]

Answer:

Explanation:

Please check attachment for the solution to the question.

7 0
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A retail store's Sales Account totals $223,000 which includes both the sales revenue and the sales tax on the sales. If the sale
ella [17]

Answer:

$10,619.05

Explanation:

When sales is made at a tax rate of 5%, the entries to be posted in the proportion of the transaction amount

Dr Cash/ Accounts receivable 105%

Cr Sales revenue 100%

Cr Sales tax 5%

As such, if Sales Account totals $223,000 which includes both the sales revenue and the sales tax on the sales, it means that the accounts contains 105%, as such, the sales tax which is the amount owed the taxing agency

= 5/105 * $223,000

= $10,619.05

3 0
3 years ago
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