I assume this is some chapters of Oliver Twist. Anyway, the answers to this question are:
1) justifiable anger towards Noah
2) misunderstands Charlotte
3) is contemptuous of the working classes
''Charlotte and Mrs. Sowerberry are reacting to what the reader sees as Oliver's <em>justifiable anger towards Noah.</em> Noah most likely pours water on Mrs. Sowerberry <span>because he misunderstands Charlotte. Charlotte's reference to creatures "born to be murderers and robbers" suggests that she <em>is contemptuous of the working classes. </em></span>
The mood which is established bu the setting, especially in the use of words such as deep, dusk, and black is <em>dark, gloomy, depressing, sad, scary, mysterious, </em>etc.
I would love to help but I need to see the passage!!!