Electronic health records could be the answer
That seems like something you would need to call the business you are seeking an appointment with on a daily basis, to find out if they've had any cancellations. Some businesses have ways to set appointments online, but not all of them do.
Satisfy their wants and needs
The answer is letter C.
Drug craving become heightened whenever the user is exposed to any situation that triggers a memory of the drug use. Often times, people who undergo drug rehabilitation are taken away from their most common environment where drug abuse is prominent. This is the reason why many drug users who leave rehabilitation centers have the tendency to return to their old ways. Their exposure to the outside world triggers drug cravings and eventually the cycle keeps repeating itself.