The type of negative business message that this statement conveys is B. apologizing for a mistake.
<h3>What is a Business Message?</h3>
This refers to the correspondence or communication that occurs between people in a business dealing.
Hence, we can see that from the given message, there is a negative message that talks about a business mistake that involves the omission of a product, and option B best show this.
Read more about business messages here:
brainly.com/question/26199974
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Diction. Usually words can help you determine what tone the author is using and in turn what mood.
Answer:
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