Answer: Change management
Explanation:
The change management document contains the entire details regarding the changes that could be brought about in the network. It starts with identifying the change, Then it goes for approval of the change and finally if it is approved then the change is implemented in the final step.
Some of the documents in change management are:
1. change management planning
2. the scope of the change
3. create the project plan for the identified scope.
4. The associated risk management plan.
S consulting the change management the NOC technician could know where the problem is as it contains detail of the data entry and the related risk and mitigation's in the change management document.
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