Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
Answer:
The correct answer is $907.76.
Explanation:
According to the scenario, computation of the given data are as follow:-
1¥ = 82.54$
1£ = 132.03¥
Convert pounds to us dollars= £ ÷ $ = £132.03 ÷ $82.54
= 1.60$ ÷ £
Mean, 1£ = 1.6$
She has £567.35 .
After converting the pound into the dollar, she will receive = £567.35 × $1.60
= $907.76
Hence, she receive $907.76 if she sells the pounds.
Software designed for real estate agents is an example of vertical market software. The vertical market software is type of software focused on <span>specific industry or market and their needs.
Horizontal market software on the other hand can be used in </span><span>a wide array of industries.</span>
<span>Electronic scanners that track consumer purchases are examples of the observation method of marketing research.Because they observe it and checks whether it is the correct input and also it checks whether the pattern is match with the already inputted format. Without proper output of scanners we can't proceed the purchase.</span>
Answer:
Explanation:
First, find the YTM of the bond using the following inputs on a financial calculator;
N = 15*2 = 30 semiannual payments
PV= -925
Semiannual coupon payment; PMT = (8%/2)*1000 = 40
FV = 1,000
then CPT I/Y = 4.458%
Annual rate = 4.458% *2 = 8.92%
Next, use the YTM above and change the time to maturity to (15-5 )= 10 years or 20 semiannuals. Therefore, the price at year 5 will be as follows;
N = 10*2 = 20
Semiannual coupon payment; PMT = 40
FV = 1,000
Semiannual rate; I/Y = 4.458%
then CPT PV = 940.206
The price at year 5 will be $940.21
