When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3
<h3>What is the Gap 3?</h3>
Gap 3 : The chasm between service quality requirements and actual service provision
The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.
This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.
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Answer:
The correct option is 4
Explanation:
Weighted average shares outstanding, is the term which is described as the number of company shares evaluated after the adjustment for the variations in the share capital through the reporting year.
The shares of the company which are outstanding will not be constant and might change or vary through various times through the period.
While computing the weighted average of the shares outstanding, when the stock dividend happen, the extra shares are taken as outstanding at the starting of the earliest period.
FAFSA stands for Free Application for Federal Student Aid. It is a form that can be prepared annually by current and prospective college students in the United States to determine their eligibility for student financial aid. Hope this helps.
If sufficient dividends are declared, preferred stockholders can anticipate receiving annual dividends of: $0.90 per share.
Using this formula
Annual dividends= Par value × Fixed Annual dividend rate
Where:
Par value= $18 per share
Fixed Annual dividend rate= 5% or 0.05
Let plug in the formula
Annual dividends= $18 per share × 0.05
Annual dividends= $0.90 per share
Inconclusion if sufficient dividends are declared, preferred stockholders can anticipate receiving annual dividends of: $0.90 per share.
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Although the grapevine supplements what formal communication does not provide sometimes, and creates a sense of unity among employees, they should be wary due it carries partial information and it's more based on rumors; so it's not always trustworthy, especially when it comes to business, because important decisions depend on reliable sources to ensure favorable outcomes.
