It is from my experience since if it is from his experience then the author could tell us something like it is a beautiful place or it is very warm. based on these statements it is opinions since he doesn't have a fact do back it up. his experience tells us what he thought so it is his opinion
        
                    
             
        
        
        
Answer: HR Department lever
Explanation:
HR department lever refers to ensuring that the human resources management function is delivering its services efficiently.
It should be noted that the three levers that exist in Human Resources are:
• HR department lever
• Employee cost lever
• Technology lever. 
The Human Resource manager oversees the human resources department and make sure that services are provided effectively.
 
        
             
        
        
        
Answer: (E) Personality 
Explanation:
  According to the question, the personality is one of the characteristics of the person that refers to the behavior, emotions, thinking and feelings in the environment. 
 By evaluating the personality of the individual person we can judge there ability and understand their characteristics. 
 It is also known as the personality psychology for evaluating the characteristics of the person for recruiting the right candidate for the specific profile by testing the individual person personality factor.   
  Therefore, Option (E) is correct.  
 
        
             
        
        
        
Answer:
(D). surrogate interaction and direct interaction.
Explanation:
Process Chain Network (PCN) analysis involves designing an organization's processes in such a way that it brings about better interaction with customers.
The PCN analysis highlights three process areas which are; <u>surrogate interaction, direct interaction</u> and independent processing areas.
<em>Service operations only exist within the areas of </em><em>surrogate interaction and direct interaction</em><em>, because they require more interaction with customers and are more personal in nature.</em>
 
        
                    
             
        
        
        
When consumption increases, factories produce more, consequently having to expand, when they expand they hire new employees, meaning that more people have money to buy more things and boost the market.
It is almost like the balance of an ecosystem, if everything works well, the tendency is to continue improving