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bixtya [17]
2 years ago
5

One of the themes that came out of the survey responses is that employees take their responsibility of serving fresh, hot food q

uickly and helping customers find menu items that they will like very seriously. But most of the time, employees do not feel like the work they do is very important. According to the job characteristics theory, which of the following should you do to address this issue?
a. Improve employees' growth need strength.
b. Improve feedback.
c. Improve skill variety.
d. Improve task significance.
Business
1 answer:
Orlov [11]2 years ago
6 0

Answer:

d. Improve task significance.

Explanation:

Job characteristics theory has to do with work designs aimed at enriching jobs of employees in the workplace.

Five core job characteristics are considered: task identity, skill variety, task significance, autonomy, and feedback.

These job characteristics affects 5 work related outcomes: satisfaction, motivation, absenteeism, turnover, and performance.

In the given instance where employees take their task of serving customers very seriously but feel like the work they do is very important, there is a need for improvement of task significance.

This can be done through regular sensitisation training on the impact their services are having on the profit base of the company and also on customer satisfaction.

With the knowledge that their efforts are making a difference they will feel more satisfaction from their work.

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Oxana [17]

Answer:

20

Explanation:

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7 0
2 years ago
MB has been using proper workflow for her sales process by creating invoices, receiving payments, and recording deposits using t
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She will be able to m<em>atch </em>downloaded deposits to <em>existing</em> transactions in the Banking Center.

MB been an accountant,  she must follows workflow process to ensure efficiency of operation.

  • The process of creating invoices, receiving payments, and recording deposits  are part of the Workflow process she must adhere to at her place of work.

In conclusion, the process makes the work of employee easier and uncomplicated because its enables them adhere to a strict procedure of getting work done.

Learn more about Workflow process here

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3 0
2 years ago
Read 2 more answers
The Artisan Cheese Company in Florida has decided to add a new line of imported cheeses to its offering. The company president (
KonstantinChe [14]

Answer:

Cheeses from England.

Explanation:

First, let us define what Marketing Mix is:

  • This refers to the number of strategies a company employs to promote its goods and services in the market. The four Ps of the marketing mix include Product, Price, Place and Promotion.

The goal of a marketing strategy is to create awareness among the target audience.

Feedback and surveys are ways in which a company informs its marketing mix strategy. Therefore, if it has been determined from the customer feedback from company surveys and cheese tasting that the Product the customers prefer is Cheese from England, then that is what should be produced and promoted.

It cannot be over emphasized that companies are in business because of the customers, so their opinion takes precedence, as the saying goes, customer is always right. Therefore, if the need of the customer is not met, the company will make no profits.

The company president and product director will have to do what the customer wants.

4 0
3 years ago
Because of an accident Royce was involved in, his insurance company has increased his annual premium for auto insurance by 5.2%.
lapo4ka [179]

Answer:

D) $571.24

Explanation:

Royce' premiums for the  previous year were:

  • bodily injury $22.50
  • property damage $144.75
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The total premium of the policy was $543

Since the premiums will increase by 5.2%, the new total premium will be = $543 x 1.052 = $571.24

4 0
3 years ago
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algol [13]

Answer:

D) credible commitment

Explanation:

This is basically an exclusive supplier agreement since Sparkling Leaves and Stan Motors signed a contract that lasts 15 year, and it states that Sparkling Leaves will provide automobile tools only to Stan Motors and Stan Motors will only purchase the tools they need from Sparkling Leaves.  

Such a contract needs a serious and credible commitment between both parties, since it lasts several years and it binds both companies to work together exclusively for that period.

5 0
3 years ago
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