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Active listening is in taking the information from your ears and remembering it. (also helps with mutual understanding) It is used by parents to show their children a good example and to also remember what the person said. (Helps speaker feels that they are being listened to.)
Answer:
Consumer: A person who purchases goods and services for personal use.
Needs: Of necessity
Wants: Have a desire to possess or do (something); wish for.
Priorities: The fact or condition of being regarded or treated as more important.
I don't know if this is exact but hope it helps anyway.
