I would say that the answer is 'the poet uses dashes to slow readers down as they read through the poem', but that's kind of debatable. It doesn't fit any of the other answers, though.
The authors argument is that volunteering helps many people, not just those being directly benefited in visible ways. The author uses statistics from a study to support his/her argument.
So take this^ and add lots of info and textual support to create at least 8-10 sentences.