Answer: Routine problem solving
Explanation:
As stated in the question the customer buys flour and soap they are familiar with when making purchase without spending time to evaluate alternatives, this is a typical example of routine problem solving in making purchase decision.
Routine problem solving is a form of decision making in purchase where consumers purchase products they are familiar with, without paying much considerations to other options available.
What are the answer choices?
Dont know the answer, but i can tell you that combo is wrong.
Answer:
d. segmentation
Explanation:
Segmentation is when a firm divides its customers or potential customers into groups based on certain traits.
Types of segmentation includes:
Demographic segmentation
Psychographic segmentation
Behavioral segmentation
Geographic segmentation