Answer: Assurance
Explanation:
Assurance is the factor in terms of quality service that represents reliability and surety for providing complete customer satisfaction for the work. Tracking or monitoring action, resolving issues, handling customer complaints etc are done in prominent manner so that customer does not have further issues or complaint regarding quality of service .
According to the question, professor's reply within one hour is displaying assurance quality factor that helps in maintaining , handling and fixing issue of Jonathan achieving zero marks instead of actual scores. He replied soon with solving his issue of scores and reliability on service was displayed.
Answer:
C) informed and active membership in a political community
Explanation:
There's much more to being a citizen than just about paying taxes, and reaping benefits.
And being a citizen also doesn't mean you get to control every aspect of the government.
Citizenship doesn't just exist in the United States, you can be a citizen of other countries. Not everyone who lives in the United States is a citizen of the United States.
Therefore, the most appropriate answer choice is C.
B is your answer hope this helps