Question

Carlos is an administrative assistant at an insurance agency. He wants to gather feedback from customers on their service. He doesn't have a lot of time, and he wants to have some data to share with his supervisor. What is the best way for Carlos to gather feedback? O a) Individual interviews O b) Survey O c) Focus group d) Phone calls

Answer 1

Answer: b) Surveys

When a person does not have enough time he must should take the faster and effective route in this case carlos does not have time for individual interviews or phone calls. Focus group is not used to get feedback it is to discuss about data before a item is launched. Therefore it should be survey because it is used to collect feedback from large amount of people.

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