I think d because it says he was holding on and he’s not curious about it, he doesn’t have empathy towards holding on, no loyalty but he has the determination to keep holding on
Answer:
Explanation:
Define: Poor service delivery means not availing the required services for the amount paid.
Describe: The major causes of poor service delivery are councilor interference and political manipulation, corruption and lack of accountability and transparency, inadequate citizen participation, poor human resource policy, failure to manage change, lack of employee capacity, poor planning.
