Answer:
She has not taken into account for external factors such as customer perceptions and shareholder perceptions.
Explanation:
In the balanced scorecard approach each business operation done by the employees is monitored and the consequences of the operation they conduct is tracked.
Here, Erin has taken to consideration only the factors she can control on the production side of her business operation. She, has not taken into account how the people perceive her product, demand and how the shareholders will react to the customer's reactions.
It is known as a positive motivation as it is where a person
motivates in a way that he or she expects rewards to be gained, it could be
pictured above as having to know the listeners’ value and appealing to their
values is a way of having a reward to self for it has been able to provide the
needs of other people in which is a rewarding thing to receive.